Hoseasons

Properties displaying a paw symbol with a number of 1 or higher accept dogs, and guests should note the number of dogs in their party when booking. Some properties charge a fee for pets under the 'Pets allowed' scheme, while 'Pets go free' properties do not.

Most Hoseasons properties include bed linen and towels at no extra cost, with any additional charges noted in the property description. Some accommodations require guests to request linen or duvets in advance, and cot linen is never provided.

Hoseasons has one of the largest collections of hot tub breaks in the UK, with lodges and holiday parks across the country offering private hot tubs as a feature. These are highlighted within the accommodation description and can be filtered for when searching.

Whether Wi-Fi is available depends on the individual property, and this will be clearly indicated in the accommodation description or features list. Hoseasons cannot guarantee network conditions or that a Wi-Fi connection will be unlimited.

Most accommodations can provide cots and highchairs, which can be added as extras during booking or afterwards through My Account, though additional charges may apply. Cot linen is not supplied and all cots and highchairs must meet British or European safety standards.

Guests can change their holiday dates by logging into My Account up to 10 weeks before departure, though a £35 amendment fee plus any price difference applies. Shortening a stay requires contacting Customer Support, who charge an additional £20 admin fee if they make the change.

Cancellations can be made online through My Account by selecting the relevant booking, and clicking cancel will show a quote for any charges before confirming. If the full balance has not been paid and the travel date is more than 10 weeks away, changing dates instead may be an option.

The balance due date is shown in My Account and in most cases falls 10 weeks before arrival, though it can sometimes be 6 or 8 weeks depending on the booking.

Hoseasons is an ABTA member (numbers Y0662 and L4801), which provides financial protection for money paid on package holidays and access to ABTA's dispute resolution scheme, though this protection does not extend to accommodation-only or boat-only bookings.

Discount codes must be applied at the time of booking, either through the discount provider's website or at checkout if issued directly by Hoseasons, as codes cannot be applied retrospectively.