Karen Millen
British fashion label for occasion and everyday wear
Last updated on 18th September 2026
About Karen Millen
Karen Millen sells women's clothing and accessories geared toward occasion dressing and polished daywear, aimed at women who want tailored, statement pieces rather than basics. The catalogue runs from work-ready dresses through to wedding guest and evening wear.
The range covers dresses in maxi, midi and mini lengths, alongside coats and jackets including trench coats, puffer coats, wool coats and camel coats. Knitwear, trousers and suits sit within the daywear offer, while occasion shoppers can find cocktail and evening dresses, bridesmaid and mother-of-the-bride options, and a dedicated bridal edit. Footwear runs to heels and ballet flats, and the accessories line includes bags, jewellery, fascinators and sunglasses. The beauty side extends into skincare, fragrance, makeup and haircare, plus seasonal additions such as a beauty advent calendar. Clothing is also offered in plus size and petite fits, with a tall range in the outlet.
Karen Millen sells primarily online through its own site, with a Premier Delivery membership offering unlimited next day and standard shipping for a fixed annual fee. The site also runs a pre-loved section for secondhand Karen Millen pieces alongside the current collections, and stocks a handful of other labels, including Coast, Wallis and Hobbs London, within its wider offer.
What Karen Millen sells
- Dresses
- Coats & Jackets
- Knitwear
- Trousers
- Footwear
- Jewellery
- Skincare
- Fragrances
- Skirts
Karen Millen delivery, returns and shipping
- Delivery
- UK Next Day Delivery £7.99, order by 12am; UK Standard £4.99, within 4 working days
- Returns
- You've got 21 days to send something back from the day you receive it
- Payments
- PayPal, Klarna, Clearpay
- Ships to
- UK, Ireland, United States, Australia and rest of the world
- Based in
- United Kingdom
Questions about Karen Millen
How long does Karen Millen delivery take?
Karen Millen offers several UK delivery options, from a four working day Standard service to Next Day delivery if ordered before 12am. Costs range from £2.99 for InPost Locker collection up to £8.99 for Premium DPD Next Day delivery.
How do I return a Karen Millen order?
Items can be sent back within 21 days of receipt using a trackable service, with a returns charge of £4 per parcel deducted from the refund, or £2 if using InPost. Items must be unworn, unwashed and have their original labels attached.
Can I cancel or change a Karen Millen order after placing it?
Once an order is placed it is processed immediately at the warehouse, so Karen Millen cannot make any changes to it, including the delivery address. Customers instead need to place a new order or return any unwanted items once received.
What happens if my Karen Millen order arrives faulty?
Faulty items should be reported within 30 days of receiving the order, including the order number, product name and code, and a picture and description of the fault. Refunds are not offered on cosmetics, pierced jewellery, fashion facemasks, swimwear or lingerie if the hygiene seal has been broken.
Does Karen Millen offer exchanges?
Karen Millen does not offer an exchange facility, so a customer needs to return the unwanted item and place a new order for a replacement. The refund for the returned item is only processed once it has been received back.